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SERVICES

Website and Technical Support

An estimated 37,000 websites are hacked EVERY DAY.
Don't let yours be one of them. What Elves Lab does:

  • Web and Email Hosting
  • Domain Phishing Scam
  • Change Email Password
  • Email Auto Responder
  • Setting Up An Email Account
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WHAT WE DO

backups

KEEP UPDATED BACKUPS OF YOUR WEBSITE

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TWO-FACTOR AUTHENTICATION & ENDPOINT SECURITY

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24/7 SUPPORT TEAM

Changing Email Password
Domain Phishing Scam
Here are some examples of phishing scam. Please be wary of this scam, and do not give your particulars to unknown senders.
Email Auto Responder

Step 1:


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Login to your web mail, Eg. mail.yourDomainName.com

Step 2:


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To set up an Auto Responder, click the settings icon.

Step 3:


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Then expand the My Settings folder and click Auto Responder in the navigation pane. The Auto Responder settings will load in the content pane and the following tabs will be available:

Step 4:


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Please tick on the "Enable Auto Responder".

Step 5:


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Click on the tab "Message" and fill up the form. After that click "Save".
Setting Up Email Account
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We'd love to hear about your company.

Let us become partners to meet your corporate branding needs today.

FREQUENTLY ASKED QUESTIONS
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FREQUENTLY ASKED QUESTIONS
Can I claim for Productivity Solutions Grant (PSG) when embarking on a website design project with Elves Lab?
No. We are not a PSG pre-approved vendor as we do not make use of website builders with pre-build functions for our projects, such as WordPress and Wix. We also do not use template designs. Instead, we create original website designs that are customised to our clients’ needs.
What is your website design package pricing like?
Generally, we are priced 25% above our competitors due to the extensive service that we provide. All our website designs are conceptualised from scratch to suit our clients’ requests. As we do not make use of website builders and website design templates, you can be assured of getting your very own unique website customised to your needs without a duplicate anywhere else.
What is your project workflow like?
After a client awards the project to us, our designer team will gather the design direction and work on the mock-up concept. We will deliver two website design concepts based on client’s corporate identity and requirements. Once the concept has been approved, we will start the website development which will take about 4 weeks. After the development, we will upload the website onto our staging server and conduct User Acceptance Test (UAT) with our client. Once the client return with their feedback on the website, we will amend accordingly, then launch the website.
Why should I choose Elves Lab?
We are an award-winning Singapore website design agency, who has been in the creative industry since 2000. We build creative websites that are original and unique. With an inhouse team of experienced website designers and web developers, we provide you with a one-stop solution to take care of your needs from domain name creation, website design, web hosting, email services and technical support.
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